Please read these terms and conditions of hire before you make a booking. When receiving a booking from you, the Customer, by phone, messenger or E-mail we will take it that you have read and understood the terms and conditions on this page.
Payment Policy:
There is a 50% pre-payment deposit required at the time of booking. All remaining payments for events will be collected by Hank's Ice Cream Shop at the time of the event, prior to the set up of the equipment. We accept credit cards and cash.
Refund Policy:All sales are final. No refund will be given for any reason.
Cancelation Policy:
You may cancel your event up to 14 days prior, however, there will be a $50 fee. You may cancel your event up to 7 days prior, however, there is a $100 cancelation fee. Any cancelation within 7 days of the event, the 50% pre-payment deposit will be NON-REFUNDABLE.
Bad Weather:
Hank's Ice Cream Shop/Gellyball events are usually outside and affected by the weather. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or rain) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff, and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated major storm or another strong weather event) please contact us to reschedule.
Damage/Injury:
Neither Hank's Ice Cream Shop/Gellyball nor any of its employees shall be responsible for any damage to property. This includes both above-ground and below-ground property/equipment damage including but not limited to grass, plants, animals, buildings, trees, pools, furniture, or any other property. Additionally, we reserve the right to charge the client’s credit card for damages to the equipment resulting from the careless or willful damage of same by clients or guests. Neither Hank's Ice Cream Shop/Gellyball nor its employees assume any responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.
Supervised Children:
Hank's Ice Cream Shop/Gellyball does always require a parent or responsible adult to be present at and in visual contact of any Hank's Ice Cream Shop/Gellyball event. The parent or responsible adult must at all times provide supervision of the event. This supervision requires focused attention and intentional observation of children at all times. In the event supervision is not provided, Hank's Ice Cream Shop/Gellyball will end the service and depart the location without the opportunity for any sort of refund.
Pictures/Video:
While your event is in effect, Hank's Ice Cream Shop/Gellyball may be taking pictures of the party, the guests, the event space, and any other involved area. We may use these on our Social Media pages or our website or for any other marketing and promotion purposes. If you do not want us taking these pictures, please notify Hank's Ice Cream Shop/Gellyball prior to the start of the event.
Payment Policy:
There is a 50% pre-payment deposit required at the time of booking. All remaining payments for events will be collected by Hank's Ice Cream Shop at the time of the event, prior to the set up of the equipment. We accept credit cards and cash.
Refund Policy:All sales are final. No refund will be given for any reason.
Cancelation Policy:
You may cancel your event up to 14 days prior, however, there will be a $50 fee. You may cancel your event up to 7 days prior, however, there is a $100 cancelation fee. Any cancelation within 7 days of the event, the 50% pre-payment deposit will be NON-REFUNDABLE.
Bad Weather:
Hank's Ice Cream Shop/Gellyball events are usually outside and affected by the weather. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or rain) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff, and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated major storm or another strong weather event) please contact us to reschedule.
Damage/Injury:
Neither Hank's Ice Cream Shop/Gellyball nor any of its employees shall be responsible for any damage to property. This includes both above-ground and below-ground property/equipment damage including but not limited to grass, plants, animals, buildings, trees, pools, furniture, or any other property. Additionally, we reserve the right to charge the client’s credit card for damages to the equipment resulting from the careless or willful damage of same by clients or guests. Neither Hank's Ice Cream Shop/Gellyball nor its employees assume any responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.
Supervised Children:
Hank's Ice Cream Shop/Gellyball does always require a parent or responsible adult to be present at and in visual contact of any Hank's Ice Cream Shop/Gellyball event. The parent or responsible adult must at all times provide supervision of the event. This supervision requires focused attention and intentional observation of children at all times. In the event supervision is not provided, Hank's Ice Cream Shop/Gellyball will end the service and depart the location without the opportunity for any sort of refund.
Pictures/Video:
While your event is in effect, Hank's Ice Cream Shop/Gellyball may be taking pictures of the party, the guests, the event space, and any other involved area. We may use these on our Social Media pages or our website or for any other marketing and promotion purposes. If you do not want us taking these pictures, please notify Hank's Ice Cream Shop/Gellyball prior to the start of the event.
Proudly powered by Weebly